Privacy Policy

1. Scope and controller

This policy applies to the NECOMS product catalog, customer accounts, technical downloads, contact forms, RFQs and Order Requests. NECOMS determines how personal information submitted through this website is used. Privacy questions may be sent to info@necoms.com.

2. Information we collect

• Account data, including name, work email, password hash, verification status and account activity.
• Business contact data, including company, job title, telephone number, country or region and notes you submit.
• Request data, including products, models, configurations, quantities, specification snapshots and follow-up status.
• Technical and security data, including IP address, browser identifier, request time, audit events and abuse-prevention data.
• Preferences and local state, including the language cookie and request-list or comparison selections stored in your browser.

3. Purposes and legal bases

Depending on the context, we rely on steps requested before entering a contract, legitimate interests, legal obligations or consent. You may withdraw consent at any time without affecting earlier lawful processing.

• Respond to product questions, process RFQs or Order Requests, and notify the customer and sales team.
• Create and secure accounts, verify email addresses, authorize restricted downloads and record download audits.
• Protect the website, prevent abuse, troubleshoot issues and improve the catalog and services.
• Meet legal obligations or send marketing communications that you have expressly chosen to receive.

4. Cookies and browser storage

We use necessary cookies for secure sessions, CSRF protection and language preferences. Your request list and product comparison selections may be stored locally in your browser. Phase 1 does not set third-party advertising cookies. Clearing browser data may remove these preferences and unsubmitted lists.

5. Sharing and international processing

We share information only with providers needed for hosting, databases, object storage, email delivery, security and technical support, or when required by law, a corporate transaction or protection of legal rights. Providers may process data only for agreed purposes and must protect it. Because NECOMS serves international B2B customers, information may be processed outside your country or region using contractual and security safeguards required by applicable law.

6. Retention and security

We retain information for as long as needed for business communications, account services, audits, dispute handling and legal obligations, then delete or anonymize it. Controls include restricted access, encrypted transport, private file storage, short-lived download tokens, audit logs and backups. No internet transmission or storage method is completely secure.

7. Your rights

Where applicable, you may request access, correction, deletion, restriction, objection or a portable copy, and may complain to your local supervisory authority. We may verify your identity before acting to protect account and business information. Send requests to info@necoms.com.

8. Children, external links and updates

This website is intended for business purchasers and technical professionals, not children. Third-party sites have their own privacy terms. We may update this policy by publishing a new version and effective date here, with reasonable notice for material changes.